Effective Date: 1-08-2025
Company: Biddutbid
At Biddutbid, your privacy is our top priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, mobile applications, and services. By accessing or using Biddutbid, you agree to this policy. If you do not agree, please do not use our services.
We collect various types of information to provide better service and a more personalized experience.
We collect personal details that identify you, such as:
Full name
Phone number
Email address
Home or service address
National ID or other identification (if required for verification)
When you use our app or website, we collect data such as:
Service history
Booked and completed services
Payment methods and transactions
User feedback and reviews
We automatically collect technical information, including:
IP address
Device type and model
Operating system
Browser type
App version
Log data (like access times, pages viewed, and system activity)
With your permission, we may collect precise location data from your device to match you with nearby electricians or show local availability.
We use cookies and related technologies to remember you, customize your experience, and improve our services.
We use your information to:
Provide and manage our services
Process service bookings and payments
Communicate updates, confirmations, and promotions
Improve app performance and user experience
Analyze usage and trends for development
Ensure safety, verification, and fraud prevention
Comply with legal and regulatory requirements
We do not sell or rent your personal data. However, we may share it with:
We may share your details with electricians and technicians assigned to your job so they can deliver the requested service.
We may use trusted third-party tools for analytics, payments, marketing, or hosting, which may have limited access to your data under strict confidentiality agreements.
If required by law, court order, or to prevent fraud or harm, we may share your information with authorities or legal entities.
You have rights over your personal data, including:
Access: You can request a copy of your personal data.
Correction: You may update or correct inaccurate information.
Deletion: You may request deletion of your account and data.
Withdraw Consent: You may withdraw location or marketing permissions at any time through your device or account settings.
We use industry-standard security protocols to protect your data. This includes:
SSL encryption
Secure payment gateways
Access controls and role-based permissions
Routine audits and monitoring
While we take all reasonable precautions, no method of transmission or storage is 100% secure. We urge users to use strong passwords and keep login credentials private.
We retain your personal data for as long as your account is active or as needed to fulfill service obligations, legal, or operational requirements.
Inactive accounts may be deleted or archived after a specific period.
Service history may be kept for tax, compliance, or analytics purposes.
Our services are not intended for users under the age of 13. We do not knowingly collect data from children. If we become aware of such data, we will delete it immediately.
Although Biddutbid operates in Bangladesh, some data may be processed or stored using international servers or services. We ensure that all data transfers comply with applicable data protection laws and contractual safeguards.
Our app or website may contain links to third-party websites or tools. This Privacy Policy does not apply to them. We encourage users to read their respective privacy policies before sharing information.
You can choose how you receive communications from Biddutbid:
SMS & Email Notifications: For service confirmations, updates, and offers.
Push Notifications: For real-time alerts through the app.
Marketing Communications: You can unsubscribe from promotional emails at any time via the unsubscribe link or app settings.
Cookies help us personalize your experience, improve service functionality, and measure the effectiveness of campaigns.
You can choose to disable cookies through your browser settings, but this may affect some app or site features.
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. We recommend reviewing this page periodically.
If we make significant changes, we may notify you via app alerts, email, or SMS.
If you have questions, concerns, or requests related to your data or this privacy policy, you can contact us at:
Biddutbid Support Team
📞 Phone: +8801326645838
📧 Email: support@biddutbid.com
🌐 Website: www.biddutbid.com
This Privacy Policy is provided in English. If you prefer a Bengali version, please contact us or check the language settings on the app.
